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Retirement village insurance

Retirement village and care facility insurance

For more than 25 years we have been the specialist risk adviser and broker to the retirement villages sector, and are proud to be the Retirement Village Association’s preferred insurance partner. 

VillageProtect is our comprehensive retirement village and care facility insurance that specifically addresses the insurance needs of aged care businesses. We also provide a special group insurance facility to village residents. 

VillageProtect includes special provisions we have negotiated with insurers to address the specialised risks involved in operating a retirement village or care facility, and when you need to lodge a claim, we’ll guide you along the easiest pathway possible.

What retirement village insurance covers

Our tailored insurance solution gives village operators the best opportunity to keep their business financially viable following an insured event. VillageProtect is material damage insurance with special retirement sector clauses that offer you and your residents greater protection.

Contents and motor cover for village residents

Residents from more than 150 villages choose contents and motor vehicle cover through our very popular group insurance facility.

As well as helping residents to live in a retirement village with lower costs, other policy benefits include:

  • Claims are settled for full replacement of most contents and personal effects including spectacles, jewellery, hearing aids, dentures and mobility scooters (conditions apply).

  • Jewellery and watches are covered up to limits you select, before needing to specify them ($2,500, $5,000, $10,000 limits).

  • Temporary accommodation insurance if you can’t live in your unit due to an insured event. It is also additional cover should there be a shortfall in the temporary accommodation insurance your village operator may have arranged for you. A variety of limit options are available.

  • Your legal liability to pay for damage you cause to property belonging to someone else due to carelessness or your negligence is also included.

  • Competitive motor vehicle premiums. We can insure for full cover, third party, or third party, fire and theft.


To ask about retirement village and care facility insurance contact us on