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Our company

We’ve been helping New Zealanders protect what’s important to them for over 40 years. Their businesses and homes, their incomes, their assets, their families, their futures and their own success stories. By listening, by understanding and by doing things differently, we’ve become the benchmark for trusted insurance advice.

It all started in 1978 in a small office in Napier. Since then we have proudly built up a network from Invercargill to Kaitaia with a team of around 900 insurance industry professionals in more than 25 local offices. Crombie Lockwood is still run by two of its founders, Steve Lockwood and Carl O’Shea.

We are one of the largest insurance broking companies in New Zealand, placing insurance premiums in excess of $800 million on behalf of over 100,000 customers throughout New Zealand, yet we still maintain a strong client focus and the longstanding relationships our business was built on. Our story is unique in that we started in the provinces, then moved to the cities and eventually gained a truly international footprint as part of Gallagher.

Gallagher bought Crombie Lockwood in June 2014. Gallagher is the fourth largest insurance broker globally with an established heritage as a family-run agency dating back to 1927. They have been voted one of the World’s Most Ethical Companies by the Ethisphere Institute for the last six years running. In 2018, they were the only insurance broker to make the Forbes' 2000 List of World's Best Employers.

Although we now have international backing we still remain true to our Kiwi heritage. Our clients receive quality service and insurance advice with full international endorsement.

The combination of our heritage and Gallagher ownership has resulted in our advantage:

  • Locally focused

  • Nationally resourced

  • Internationally endorsed

It's this combination of local commitment powered by national resources and global support that gives Crombie Lockwood the edge.

So why should this matter to our clients?

Because our national resources and international endorsement put us in a unique position to negotiate the best benefits, conditions and premiums; often with our own policy wordings to provide extra protection.

Crombie Lockwood has a proud track record of bringing together great people who are focused on positioning our clients to financially survive any insurable event.  It is only through our highly skilled local team of brokers and support staff that we can deliver the insurance advice and support that our clients deserve. That’s why we’ve created a workplace where people can be their best, succeeding together as one team.